Why Does the Eufy Camera Offline Issue Occur? How to Resolve It?
In this fast-running world, cameras keep your premises protected. Similarly, Eufy cameras are one of the surveillance cameras that are designed with advanced features. However, sometimes, users do face the Eufy camera offline issue which is a common problem that can be easily resolved.
Additionally, there are multiple reasons which lead to the device going offline. These issues can hamper the performance of the camera. Thus, in this blog, you will get an insight into the reasons for the Eufy cameras offline and the solutions for the same. To learn more, let’s dive deeper.
Why the Eufy Camera Keeps Going Offline?
Generally, the main reason why Eufy camera is offline is poor wired connection. Apart from this, there are other causes which are listed as follows:
- Poor Wi-Fi connection
- Inadequate power supply
- The camera is out of the network range
- Corrupted or outdated firmware file
- Outdated app
- Technical Glitches & Bugs
How to Get Eufy Camera Online Back?
Since you are familiar with the causes of Eufy camera showing offline issues. It is now time to learn troubleshooting tips that can help your camera function efficiently. For more detailed suggestions, read further!
Stabilize the Internet
Eufy is offline due to a poor internet connection. Further, to resolve this, ensure that you are using a stable internet connection. You can also contact the ISP officials to ensure a stable connection.
Provide Adequate Power Supply
One of the reasons why Eufy camera keeps going offline can be that cables are not connected properly. Thus, it is important to connect the power cords to the power outlet properly . Additionally, check if the power adapters are working well and are 5V/2.0 A.
Move the Router Closer to the Camera
Make sure that you place the cameras and the base station within the router range and at a central location. Also, make sure that you place the router within the camera’s network.
Update the Firmware File: Regularly update the Eufy firmware to resolve the camera’s connectivity issues. Additionally, you can check for updates and also make sure that you use the latest version.
Use the Latest Version of the App
Ensure that you are operating an updated version of the eufy Security app or, you can delete it and reinstall it to the latest version and fix the app issues. Also, keep in mind that you have enabled the app permissions and access the settings like motion detection, camera sensitivity, and modes of the camera.
Power Cycle the Security Device
A minor technical glitch or bug can disturb the normal functioning of the camera. Thus, restart or power cycle your surveillance device. To do so, plug out the connected devices for 30 seconds and wait patiently. Again, plug back the gadgets as you removed them
Factory Reset the Eufy Camera
After trying all the solutions, if you are still facing issues with the security device, then you must hard reset it. After resetting you can configure your device according to your preferences.
Final Words
Overall, Eufy cameras are known to be one of the best cameras that are suitable for your offices and homes. Additionally, this blog covers the reasons for the Eufy camera offline issue
and how you can solve this issue by following the easy troubleshooting steps. To know more details, reach us on our site!
Frequently Asked Questions
What Light on the Eufy Camere Indicates that the Camera is Offline?
On most of the Eufy cameras, no light indicates that the camera has gone offline.
Can Eufy Camera Record if the Camera is Offline?
No, Eufy cams does not record the events when the camera is offline. However, it does show you a live feed.